Terms & Conditions
This website, ‘www
We strongly recommend that you:
- Read these Terms carefully before using www
- Print a copy for future reference.
We reserve the right to change these Terms and conditions
2. Account and Registered User
2.2 If you register and create an Account, you are a “Registered User”. To be a Registered User, you must be 21 years of age and must provide true and accurate information (including your name, date of birth, e-mail address, credit/debit card details and other details) as requested during the Account creation process. Subject to applicable law, as a parent or guardian of a minor aged between 18 and 21, you may permit such minor to use your Account,
2.3 By registering at and using www
3. Order process
3.1 As a Registered User, you may order and purchase Products through the Service. If a payment
3.2 The “confirmation” stage sets out the final details of your order. Following that, we will send to you an order acknowledgement e-mail, detailing the Products you have ordered. You may note that this e-mail is not an order confirmation or order acceptance by us.
3.3 After acceptance of your order, completion of the contract between you and us will take place on dispatch of the Products ordered to you if you have paid through your Card or at the delivery of Products at your address, however subject to our receiving full payment for the Products, unless we have notified you
3.4 We may not
3.5 From time to time there may be errors in the pricing of the Products that appear on the Website or during the order process. There may also be errors in transmission resulting in interruption of your purchase. Naryman will in good faith try to resolve any issues that may arise
3.6 Parties other than Naryman may operate stores, provide services or sell their Products on www
4.1 We take payment from your credit or debit card at the time we receive your order for the relevant Products, after we have checked your Card details. We also accept cash or Card payment on delivery of the Products, subject to the conditions mentioned at Section 5 below.
4.2 To ensure that your Card is not being used without your consent, if you select Knet as your favored payment method we will direct you to the Knet payment gateway where you will
4.3 Responsibility to verify the Customer and Customer’s Card Information, and
4.4 The price you pay for the Products ordered is the price displayed on www
4.6 Risk of loss or damage and Title to any Products you
5. Payment on Delivery
As mentioned at Section 4.1 above, we also offer our Registered Users the option to pay for the Products ordered, either by cash or Card upon delivery at their address, should they opt for such service during
5.1 Cash is to
5.2 Upon receipt of full payment, the customer service representative will hand over the Products with the invoice and the delivery note.
5.4 To ensure prompt and timely delivery,
5.8 In case our customer service representatives
5.9 Payment on Delivery option is not available for all Products and Products covered under the Pre-Order category, but is available for select Products as
6. Intellectual Property
6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of www
6.2 All Product names, trade names, service names, tag lines, or logotype distinguished in form, text, or otherwise from surrounding text are trademarks owned by or licensed to Naryman, unless otherwise noted. The Marks on www
6.3 You acknowledge and agree that the material and content shown at www
6.4 The Website may provide the opportunity for Registered Users to post reviews and other comments, questions, suggestions, or other information (
6.5 Naryman has the right but not the obligation to monitor and edit or remove any activity or User
7. Liability and Indemnity
7.1 Naryman does not warrant that the Website or any of the Services or Products available through it will be uninterrupted or free from errors. There may be delay, omissions, interruption, and/or inaccuracies in materials or Service available through www
7.2 Naryman makes no representation or warranties about the accuracy, completeness, timeliness, reliability, or non-infringement of any content on the Website or Services available through it.
7.3 Although Naryman takes reasonable steps to prevent the introduction of viruses, worms or other malicious code to www
7.4 In no event shall Naryman be liable to you or to any third party for any direct, incidental, indirect, special or consequential losses, damages
7.5 TO THE FULLEST EXTENT PERMITTED BY LAW, NARYMAN DISCLAIMS AND EXCLUDES ALL WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY,
7.6 Notwithstanding anything
7.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent,
7.8 Naryman reserves the right to refuse Service,
7.9 By using www
8. Miscellaneous Provisions
8.1 Your use of the Website and the contract between you and Naryman shall
8.2 We have selected the Products
8.3 Naryman shall be under no liability for any delay or failure to deliver Products or otherwise perform any obligation as specified in these Terms if the same is wholly or partly caused by events of Force Majeure and/or caused, whether directly or indirectly, by circumstances beyond its reasonable control.
8.4 Any links or references to other Internet sites (
8.5 You agree that you will not assign, transfer, or sub-contract any of your rights or obligations under these Terms or any related order for Products to any third party, unless agreed upon in writing by Naryman.
8.6 Naryman reserves the right to transfer, assign or sub-contract the benefit of the whole or part
8.7 If any part of these Terms
8.8 These Terms do not create or confer any rights or benefits enforceable by any person
8.9 No delay or failure by Naryman to exercise any powers, rights or remedies under these Terms will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies
8.10 These Terms including the documents or other sources referred to in these Terms supersede all prior representations, understandings and agreements between you and Naryman relating to the use of www
8.11 When you visit www
9. Discount Coupons
As part of our promotional activities, we may issue Discount Coupons to our Registered Users from time to time,
9.1 Discount Coupons distributed by us
9.2 Discount Coupons are valid during the promotional periods for which
9.3 Discount Coupons are valid
9.4 Discount Coupons if being used for online ordering, must
9.6 Only one Discount Coupon can
9.7 All Discount Coupons issued are valid for
9.9 We reserve the right to exclude
10. General Online Promotions
10.1 Online discount sales/ promotional sales
It is possible that we may, prior to the launch of new Products allow the Registered Users to reserve such Products in advance, however subject to the following conditions (Pre-Order
11.1 Your Pre-Order is also subject to the Terms.
11.2 You can find the official launch date for your pre-ordered Product on our Website and on the Product page.
11.4 Payment for the Pre-Ordered Product will need to
11.5 Return or replacement of Pre-Ordered Products cannot
11.6 Active online discount promotions running during a period
12. Contact Us
13. Returns are Easy
All sizes and measurements of the Products are approximate but we
If you change your decision within fourteen (14) days from
- All Products we sell
- We accept return of the Products purchased by you or replace them, provided they are in good condition, saleable and merchantable. If the purchased Products
- The Products to
- Products can
- We may have the right of not accepting the return or replacement of Products, if
- We have the right not to replace or return specific Products that come in contact with skin, unless for manufacturing defects or non-compliance with the prescribed specifications or standards or if the Product sold
* You may note that refunds
- You may also note that refunds made on
15. Warranty Terms & Conditions
- Any failure or
- We shall not be responsible for any of your/customer’s misuse or illegal use including resale or export to embargoed countries of any Products. Notwithstanding the foregoing, you/ the customer specifically agree that Products purchased from the Website will not
- We are not responsible for loss of any personal data saved on the Product, during any check-up or repair
- We do not have all the products in warranty.
- All the agency products sold through www
- If the unit
- In case the same model is not available in the showroom, you can select another model by paying the difference.
- The same warranty will continue for the new product.
Standard terms & disclaimers
- Any damage or malfunction caused by negligence, abuse, etc.
- Our service liability under this warranty
- The warranty shall become invalid if your product or any part
NOTE: Any out of warranty work
- Products with manufacturing defects
-From invoice date until six months, no depreciation.
- Six months to one year, 10%.
- Second year, 25%.
- Third year, 35%.
- Fourth year, 45%.
- Fifth year, 55%. If you’ve had the Product for up to one year, we’ll repair the Product for you.
This does not affect your statutory rights.
16. Home Delivery Information
Once you find the
Exact delivery time will depend on the accuracy of the delivery address details you provide. We normally deliver the purchased Products as soon as possible from the time of order placement (checkout) of Products. We
We take full responsibility for any manufacturing defects identified and/or any genuine complaints that you may have for up to fourteen (14) days after
16a. Express Delivery Information
- Delivers around the clock 24/7
- Express charges are
- Express Delivery is not available for the following areas:
- Mina Abdallah
- Ali Sabah Al Salem
- Sabah Al Ahmad
Khiran Al Wafrah
- Um Al Hayman
17. Delivery Address
Products ordered from www
- Block number
- Street number
- Building Number
- Contact person
- Contact person Number
18. Change in Delivery Address
If there is a change in the delivery address after
19. Delivery Confirmation
We like to keep you informed of the status and time of your delivery. We will try to contact you before scheduling delivery to provide you information on delivery timings. We use our best efforts to accommodate your preferred delivery timings and date. However, you may note that such timings are for indicative purposes. The actual time of delivery may vary
20. Delivery Terms and Conditions
In case of absence of the customer,
21. Easy Credit
22.1 Credit Prices shown are Approximate and does not include any charges that may apply
22.2 Terms and conditions apply on offers and discounts shown
22.3 Authenticity of information provided is the responsibility of the customer. Any information provided is Confidential and
22.4 Customer has to provide all necessary documents to complete the credit transaction